REPAIRS

We take most credit cards as well as PayPal payments.

All payments must be cleared prior to our technician commencement and establishment of remote connection to your systems. Prior to time lapse depending of your online remotes support session purchase our technician will advise you of further time slot purchase if necessary.

Sometimes due to the complexity of the case we might NOT be able to resolve your issue remotely, therefore we will advise you that our on-site visit would be required in which case we will send an engineer to your premises and pick up the suspected device to bring back to our repairs department or try resolve the issue in situ.

In this instance your online remote support session will be deducted in full from further costs and you will be clearly advised of repair costs in advance.

We strongly encourage you to be very open and honest with our techies and explain all the issues and ask anything that is not clear to you. They have heard it all before, so nothing will be judged as irresponsible or silly. It has happened to all of us. This is why we are able to help you.

Additional computer hardware or software training can be provided in person in your premises if needed.

We cover Microsoft Office, Full Adobe Package, Sage, SalesForce, FileMaker Pro and many more.